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Microsoft Great Plains SOP: Sales Order Processing
By: Vincent Ong

Microsoft Business Solutions Great Plains is marketed for mid-size companies as well as Navision (which has very good positions in Europe and emerging markets where it can be easily localized).

Great Plains Sales Order Processing (SOP) module forms a third of the core Inventory and Order Processing part of Great Plains. SOP allows you to manage the entire sales process, from start to finish, with pinpoint accuracy. This makes you capable of serving top customers more effectively, monitor fulfillment and invoicing and more precisely, and streamline processes to minimize shipping costs and labor.

The SOP module builds stronger relationship between you and your customers by optimizing the invoicing and distribution process which speeds inquiries and order deliveries and reduces errors. Work the way you want by defining tracking numbers, information fields, fulfilled quantities, and other order entry functions to fit your needs.

Features:

Repeating Documents – Save time and help ensure accuracy by transferring information from an existing sales order to a new sales order.
Ship to by Line – Speed time to delivery through multiple ship-to addresses on an individual order. Send each line item on an order to a different site for that customer, saving order entry time and consolidating tasks for faster throughput.
Credit Card Payment Processing – Avoid delays and costly errors by processing sales orders and credit card authorizations without charging the card or recognizing revenue until the order ships.
Multiple Site Allocation – Manage inventory shortages by allocating inventory from multiple sites for the same item, as well as options including substation, overriding, or selling the balance.
Prospective Customers– Track and manage potential customers as prospects, separate from existing accounts.
Routine Documents - Create routine documents such as quotes, orders, and invoices, or more complex ones like sales analysis reports, in print or on-screen formats. Electronic search capabilities help ensure you find the information you need.
Single Window Entry–Improve invoicing efficiency with single-window entry for streamlined access to all vital information, as well as batch processing and easy return transaction processing.
Cross Module Inquiries – Keep the most important information in front of you while drilling down for more details; making inquiries across Microsoft Business Solutions–Great Plains applications; or bringing up customer payment, shipping, and billing information.
Kit Items – Create kit items (groups of items commonly sold as a single unit) in the Inventory module and sell them through Sales Order Processing.
Information Availability – Easily locate quantity ordered, back ordered, previously invoiced, canceled and allocated information about an item by accessing the Sales Quantity Status window.
Unlimited Process Holds – Define, review, or change an unlimited number of process holds to sales documents.
Sale of Discontinued Items (Option) – Manage inventory more effectively with optional settings that prevent discontinued items from being entered on a quote, order, back order, or invoice.

Good luck with implementation, customization and integration and if you have issues or concerns – we are here to help! If you want us to do the job - give us a call 1-630-961-5918 or 1-866-528-0577! help@albaspectrum.com

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About The Author

Vincent is a Great Plains specialist in Alba Spectrum Technologies (http://www.albaspectrum.com) – USA nationwide Great Plains, Microsoft CRM customization company, serving clients in Chicago, Houston, Atlanta, Phoenix, New York, Los Angeles, San Francisco, San Diego, Miami, New Orleans, Toronto, Montreal and having locations in multiple states and internationally.

This article was posted on April 25, 2005

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